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Microsoft 365 down4/25/2023 ![]() 28 outage, Microsoft blamed a software “code issue.” The incident today followed a five-hour outage on Sept. Microsoft needs to take corrective action to get this solved.” “I’ve got customers reaching out to me telling me their email is not working. “Microsoft needs to get its act together,” he said. A channel source, who has been impacted by all three Office 365 outages in the last 10 days, said today that he couldn’t even get into an administrator’s console to get an update on the outage. Today’s Office 365 outage-the third in less than two weeks-has set off alarm bells for many users and partners, including some who have aired their concerns to CRN. “We will continue to investigate to establish the full root cause and prevent future occurrences, and a full Post Incident Report (PIR) will be published within the next 72 hours,” Microsoft said. Microsoft said it mitigated the problem by rolling back the recent change “to a healthy configuration.” The preliminary root cause for the issues, according to Microsoft: “A recent change was applied to WAN resources causing connectivity latency or failures between regions.” ET, “a subset of customers may have experienced issues connecting to resources that leverage Azure network infrastructure across regions.” On its Azure status page, Microsoft indicated that the outage was tied to the Azure cloud, which underpins Office 365. Microsoft Teams was among the first services to fully recover, while Exchange Online and were recovering as of just before 5 p.m. “Our telemetry indicates continued recovery within the environment following the reversion of the update.” ![]() “Further investigation has confirmed that a recent update to network infrastructure resulted in impact to Microsoft 365 services,” Microsoft said on the page. In an update late Wednesday afternoon ET to the Microsoft 365 Service health status page, Microsoft blamed a “recent update to network infrastructure” for today’s outage. “Users may see impact to Microsoft Teams, Outlook, SharePoint Online, OneDrive for Business, and .”Īn outage map on showed the Office 365 outage affecting users in several regions of the U.S., including the Northeast, parts of the Midwest and much of California. “We‘re investigating an issue affecting access to Microsoft 365 services,” the account tweeted. ET, the Microsoft 365 Status account on Twitter acknowledged the Office 365 outage. User reports of Office 365 problems on spiked at about 2:26 p.m., ET.Īt 2:48 p.m. The issues began Wednesday afternoon at about 2:10 p.m., Eastern Time, according to Microsoft. What follows are five things to know about the latest Microsoft Office 365 outage. On Wednesday afternoon, Microsoft said the services were recovering after the company rolled back a recent network update. Those apps are considered essential by countless organizations, with many workforces continuing to work remotely amid the COVID-19 pandemic.ĬRN has reached out to Microsoft for comment. ![]() Some users also saw issues today with Microsoft Teams-the collaboration app that’s part of Office 365-as part of the outage. Today, the third Office 365 outage in 10 days brought Outlook down for some users around the U.S.
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